14 Day Money Back
Guarantee.
We offer this guarantee because we know the platform delivers.
14 Day Money Back Guarantee Terms and Conditions.
Accounts registered on or after 1 March 2025 (excluding the Legacy platform accounts)
Eligibility
2. After the 14 day period has expired, no refunds can be processed.
3. The 14-Day Money-Back Guarantee is exclusively available to users who register on the platform (excluding Legacy platform accounts) on or after March 1, 2025.
4. Refunds are only available if your account has not progressed beyond the Testamentary Expenses stage in the Probate dashboard. Accounts that have moved past this stage are strictly ineligible for refunds.
5. Refunds are only available if your account has not calculated the Estate Summary or generated any Probate or Inheritance Tax forms. Accounts that have generated any forms are strictly ineligible for refunds.
6. If you are granted and receive a refund, you will immediately relinquish all ownership of your license and lose access to the platform.
7. All refunds will be subject to a 5% refund administration fee, deducted from your original purchase price.
The administration fee
How to Request a Refund
All refund requests are carefully reviewed by our Support Team. To proceed, you will have to accept a follow-up phone call, allowing us to address your concerns and provide any necessary assistance before your request can be considered for approval.
How to Request a Refund
Refunds will be issued via your original payment method.
Important Notes
We reserve the right to deny a refund request if deemed necessary.
For more details, please refer to our Terms & Conditions of Sale.
YouCanDoProbate will automatically notify you, and stop you from continuing at the point any limits or thresholds are exceeded where you can’t apply. If this happens, please contact us and we will happily provide you with a full refund.
The conditions of this refund guarantee are outlined below;
At the date of death, the person who has died must have lived in England or Wales and the total value of overseas assets is less than £100,000 (or no overseas assets for deaths pre January 1st 2022).
- No Probate or Tax Forms can be generated within the application. After generating for the first time, even if deleted, no refunds can be processed.
- Refunds may only be issued within the first 60 days of creating your account. After 60 days no refunds can be processed.
- By requesting and receiving a refund, you relinquish all ownership of your license and will lose access to the product immediately.
- We will process your refund as soon as we’re able to.
- We reserve the right to deny a refund request if deemed necessary.
- To submit a refund support ticket, from our support site or, please contact us.
- The refund will be subject to a 5% (of original £499.00 purchase price) refund administration fee.
- Further details can be found in our Terms & Conditions of Sale.
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Easy to do. Help always available. And it costs a lot less than solicitors. Excellent service.
Exceptional company. Made the whole process incredibly easy for me and I had to ask multiple questions at which time there was always someone approachable to ask. I would not hesitate to recommend. Very professional easy to use platform. Cannot thank them enough for their help.
I am a qualified accountant (although not a tax specialist, so no IHT experience), but even had that not been the case I’m sure I would have found the software easy and intuitive to follow. Helpline queries were answered very quickly and helpfully (within 24 hours). Absolutely didn’t need a solicitor. All 13 IHT forms were generated for me which I’d never have been able to do without help. I decided to apply for the probate certificate online to save time and just took the printout from the software and replicated it on the probate portal – again very easy.
SO EASY TO USE, AS LONG AS YOU HAVE THE PAPERWORK TO BACK IT UP. THE HELP IS GREAT. ONE PHONE CALL AND ALL MY QUESTIONS WERE ANSWERED AND GOOD ADVICE WAS GIVEN.
I HIGHLY recommend the platform for anyone wanting to save solicitors fees and who wants to apply themselves. £325 gives you an easy to use platform that asks questions that are easy to understand. It is intuitive to use and red flags you if there is anything missing. Support is 1st class, sent an email question on a Sunday afternoon and had a reply 2 hours later! YCDP cuts out large parts of the probate forms that do not apply to your own application….My application was straightforward and the actual time i took on the YCDP platform was probably 30 mins. Quotes from solicitors were £2k to £3k JUST to fill out the forms, bear in mind that you have to provide the solicitors with all the details. Brilliant service – Easy to use.
Simple, well laid out, easy to complete. Sent off 4 weeks later received notice its been accepted and probate granted, saved thousands on using a solicitor.
Title : I cannot recommend YouCanDoProbate more for a dedicated and high quality service ! When I first registered with YouCanDoProbate I was dubious: as it was an on-line format and I am incredibly poor with anything electronic, but I need not have worried. As soon as I sent a pleas for help my emails were answered and followed up with a phone call from Tom or Adam on the same day, and often within an hour ! They both had lots of patience and understood my concerns (which were really minor issues !) I was never felt to feel foolish and always treated with respect and professionalism. I had recently helped my brother to obtain probate when his wife passed away, and he paid thousands of pounds to a Solicitor for much less than I have had to do with my case. I only hope my application is accepted, and I now have substantial records to refer to regarding the estate due to this process.
From the beginning I have had helpful advice. Tom has shown oodles of patience. My hearing is not of the best, neither is my eyesight, but I plodded on with his gentle pushing. I have not finished yet, a paper has gone missing which will hold up the finish for a few days. Which this service had been available four years ago!!!
At such a difficult time we found the whole process so straight forward. From my initial call to explain how the platform works I cannot fault ‘YouCanDoProbate’. From start to finish the platform was so easy to use, the online and telephone support was excellent. Theres no need to rush and complete in a day as the platform saves your progress so it can be completed as and when you’re ready. In comparison with a solicitor the fees are very competitive! Once completed we received probate forms back within 2 weeks. Thanks again!!
Superb, easy to follow instructions where data and calculations are generated for you once required fields are inputed. Advise was available quickly , in my case one concise call to Tom( many thanks). The grant of probate was approved by email in one week with no IHT. The formal paperwork takes a further ten days. 5* David
The dedication and professionalism of Tom and the team was TRULY outstanding. If I as a 70 something and barely computer literate can do it with their help, then anyone can. Outstanding, brilliant service and amazing value.
This is an excellent service. As well as the clear and logical website to step you through the process, there is first class one-on-one support from experts on probate. Using youcandoprobate saved me thousands of pounds of legal expenses!
AFFORDABLE FIXED PRICE
Forms filled in for you
No expertise needed
Unlimited UK support
One time payment
£499
including VAT
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