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The probate process

Probate Letters: Who Do I Need to Contact?

As Executor or administrator of an estate, one of your first responsibilities is notifying every organisation the deceased had a relationship with. You need to gather information about assets and debts, and ensure ongoing payments are stopped to prevent money leaving the estate unnecessarily.

Before you write to anyone: gather your documents

You will need certified copies of the death certificate to send to organisations that require written notification. Order several at registration. Have the deceased’s full name, last address, date of birth, date of death, and National Insurance number ready before you begin.

The Tell Us Once service

When you register the death, the registrar should offer you the Tell Us Once service. This allows you to notify a range of central and local government agencies in a single step, including HMRC, the Department for Work and Pensions, DVLA, and local council services.

Who else do I need to contact?

Banks and building societies

Contact every bank and building society where the deceased held accounts. Ask for confirmation of the balance at the date of death for each account. Many banks have a dedicated bereavement team.

Mortgage and loan providers

Notify the lender as soon as possible. The property remains an asset of the estate but the mortgage debt must be accounted for in the estate valuation.

Investment and pension providers

Contact investment platforms, stockbrokers, and pension providers. For pensions, there is often a lump sum death benefit that may or may not form part of the estate. Ask the provider directly.

Insurance companies

Notify all insurers of any policies the deceased held. A life insurance policy written in trust usually falls outside the estate. One not written in trust may form part of the estate and its value must be included in the IHT400.

HMRC and the state pension

If not covered by Tell Us Once, contact HMRC to request a final income tax calculation. Contact the Pension Service if the deceased was receiving a state pension. Any overpayment after the date of death must be returned.

Utility companies, subscriptions, and direct debits

Notify utility providers, cancel standing orders and direct debits, and close subscription services. These are debts of the estate and should be settled before distribution.

The Gazette statutory notice

Place a notice in The Gazette under the Trustee Act 1925. This protects you against claims from creditors you were unaware of. Once the notice period has passed and the estate is distributed, future creditor claims become the liability of the Beneficiaries.

How YouCanDoProbate helps

As you work through the YouCanDoProbate platform, you enter information about each account, asset, and debt. The platform uses this information to auto-generate notification letters addressed to the relevant organisations, ready for you to print, sign, and post.

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I would highly recommend…

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Janine Mainwaring
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I am so glad that I chose to invest in…

I am so glad that I chose to invest in this software. It is a simple tool which guides you through the process in a very clear way. Firstly you can input the required information about the estate (which you would have to collate and provide to a solicitor anyway) and it then determines which forms need to be populated to apply for probate (and inheritance tax), and populates them correctly. It has saved us a lot of time and money . The customer support team are very knowledgeable, helpful and friendly, and easy to get hold of. Thank you for making this a smooth process at a difficult time. Our grant of probate was received today which was only 5-6 weeks after receipt of the application by the probate office at a time where the probate office are quoting 8 week lead times to acknowledge probate application receipt.

Hilary Spain
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Having spoken to HMRC for advice…

Having spoken to HMRC for advice following the death of my Mum they told me what forms I needed…. the forms were multiple, long and confusing as where the notes to help you fill in the forms !!! This platform just seemed too good to be true which is what I said to Tom when I phoned to enquire . He was very informative and reassuring about how and why it works and reassured me there is constant support during the whole process of completion. I sat with the HMRC forms one more time, gave up again and then I registered on the platform which took minutes , paid my £499 and I never looked back . It really does all the work for you and yes on the couple of occasions I did need guidance Tom was there calling me back after logging a support call within half an hour . Completed the platform …. Probate forms then all printed off from the information you have already input and then just a trip to the post office to post and then peace of mind !! Now I’m just waiting for it to be processed by the Probate office .

Karen
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This is the answer to your probate woes

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YouCanDoProbate is a brilliant piece of software

This is a brilliant piece of software. Very easy to use and intuative and, makes the daunting task of applying for a Grant of Probate easy for anyone who can use a computer. It makes using a solicitor for this task completely redundant. Also, the on line help is excellent as you can actually speak to a human.

STEPHEN JOHN CLARK
Trustpilot five star rating
Posted the completed Probate form and received the Grant of Probate letter 4 working days later…amazing service.

This was the first Probate I’d applied for. Initially, I assumed I’d have no choice but to go via a solicitor who would have asked me to gather all the information required yet charge thousands of pounds for the service. After carrying out further research online, I came across the YouCanDoProbate website, read their Trustpilot reviews and made some other sensible checks. I phoned them and had an initial conversation with Tom who was friendly and knowledgeable and asked several questions about the estate (it was over the individual IHT threshold but would be using the Transferable Nil Rate Band of a pre-deceased spouse) and he confirmed the platform would be able to deal with this. I was a little nervous initially about whether this was the right way forward but decided to go for it, signed up and paid the £499 fee which gave me access to the platform via my usual web browser so no special software needed. From then on, it was a relatively straightforward administrative task of putting in the information required. I loved that it saved all the information so that if I was interrupted or had to stop, I could just go back to it later and pick up where I’d left off. It went through the estate details very logically – personal info of all those involved – the deceased, pre-deceased spouse, executors, beneficiaries then assets, liabilities, expenses, gifts etc. After filling in all the required information, the platform then generated the Estate Summary (in my case showing there was no inheritance tax to pay and confirming that I didn’t have to fill in a separate form to send to HMRC). It had autofilled all the relevant information I’d input in the previous sections and made all the calculations for me with a detailed breakdown as to how the figures were arrived at. When I needed help and a bit of reassurance on 4 occasions via support ticket email, requesting a callback for a specific time or calling directly, Adam and Tom answered my queries quickly and knowledgeably and I was fully reassured that the forms had been completed correctly. Once I was satisfied with the Estate Summary details, I was able to move on and the system generated the autofilled Probate form which I could download and print off for review before signing. If anything needed to be amended, it was possible to go back and do so throughout the entire process before completing one stage and moving on to another. While I chose to complete the forms over the course of several days, I think it would be possible to complete the whole process in a few hours if there were no interruptions. On Thurs 28th May, I posted off the PA1P probate form with all the other relevant documents required including the probate fee postal orders (so no time waiting for a cheque to clear). I used the 1st class Royal Mail tracked service which was delivered the next day. I received an acknowledgement of receipt email on Mon 1 June with a reference number, another email on Tues 2 June confirming that Probate had been approved and, finally, on Thurs 4 June, I received the Grant of Probate letter in the post, 4 working days after sending off the application. I was expecting to have to wait 3 or 4 months for a response and am truly amazed at the speed of the turnaround. I cannot thank YouCanDoProbate enough. It is an amazing service, worth every penny of the £499 cost and I highly recommend it.

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Trustpilot five star rating
What can I say.

What can I say. Site was self explanatory and easy to use. Fortunately I had all the necessary documentation which gave me a smooth ride through the forms. Probably saved us £10k of solicitors fees. I had one query about one of the sections so raised that and somebody called me within 30mins and everything was explained simply. If you are dealing with a simple estate, as was mine (just one property and Bank Accounts) it’s a fantastic option to use. Highly recommended. Grant

Grant Champion
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The whole process was very simple

The whole process was very simple. If I can do probate with this website, anybody can!

KD
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Great support. Friendly helpful support at all times. We did the probate superb advice and help.

I came across YouCanDoProbate whilst whilst scanning to get a company to help me do probate myself. At first I was surprised that this service was a fraction of the price that I had come across previously. What a great move to choose YCDP A great friendly and professional service. Got through our Probate with ease and total support. We had Tom supporting us. Such a terrific service, and great value Highly recommended Thank you

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Trustpilot five star rating
Simple to use & follow

A very straightforward process to follow that demystifies the complexities when dealing with someone’s estate. Yes, you have to do a lot of the leg work in gathering the information first but you may well have to do that anyway when dealing with a solicitor. I found the website simple to use with an easy step by step process. The support information and guides were very helpful. When I did have an issue with printing the IHT forms, raising a ticket was easy and I had a response within an hour. It is a very affordable price that has saved us thousands of pounds. It would be good if you could now integrate using the online Probate application process rather than print out the forms in the future. Very recommended.

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I received my Grant of Probate two…

I received my Grant of Probate two weeks after using this service. It was incredibly simple to use, the instructions and prompts were clear and concise. All the calculations were done for me. So much quicker than using a solicitor and much much cheaper. I made the application in between Christmas and New Year when most solicitors would have been closed. Probate was granted on 5th January. Using this service was money well spent.

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Luckily we came across the…

Luckily we came across the “YouCanDoProbate” website which instantly transformed the task of applying for Grant Of Probate into a much less time consuming much more straightforward and easy to follow process. Considerably cheaper than using a solicitor plus comprehensive & friendly support throughout the process from Tom. Would thoroughly recommend this service to anybody. Thank you.

Marlene
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© YouCanDoProbate • YouCanDoProbate is a trading name of Kabing Ltd.
YouCanDoProbate is an online platform providing legal forms and information. YouCanDoProbate is not a law firm and is not regulated by the Solicitors Regulation Authority (SRA). Our online probate and inheritance tax service is an online platform providing probate and inheritance tax forms and information to allow you to complete inheritance tax returns and apply for probate yourself. Our telephone, email and livechat support provides guidance only, we do not provide bespoke advice, including estate planning or tax advice and it is not a substitute for a lawyer’s advice about complex estate planning or tax issues.
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